Product Updates 2019-12-10
LenelS2 is pleased to announce the release of the following features and improvements for Elements.
The following changes are now available in your Elements System:
New Features
Customer Portal Permissions: Roles can be assigned to people controlling what access they have when logged in to Elements
Gateway LED Support: The latest Elements gateways can now convey a variety of statuses using LED lights
Scheduled Reader Modes: Reader modes can be automated using easy-to-create schedules with holiday exceptions
Improvements
Gateway
General gateway defects and optimizations
Gateway identifier is now referred to as "System ID"
Fixed a defect that created failed firmware download scenarios
Device
Fixed an issue where offline readers could not be set to "Card only"
Interface
Fixed a bug where duplicate error messages were displayed
Fixed an issue where space details showed no assigned people
Improved WCAG accessibility in Edge browser. Form instructions now display correctly.
Event details for spaces and people are now read-only
General
Fixed a defect where card formats were not downloaded to panels correctly
Fixed an issue where users were being unauthenticated even when expiration was not reached
Product Updates 2019-11-04
LenelS2 is pleased to announce the release of the following features and improvements for Elements.
The following changes are now available in your Elements System:
New Functionality
Gateway LEDs: User-friendly LED support for gateway devices. See documentation for LED status list.
UI Improvements
Improved text box validation no longer accepts entry of only space characters
People added to a new space are now displayed correctly
Improved display of confirmation modals
Fixed an issue where Gateway devices could not be deleted using its action menu
Controller status display is more informative when gateway is offline
Accessibility improvements in the event feed
Device Improvements
Fixed an issue when reloading with an interface causes readers to be unusable
Fixed an issue with controller reload commands that prevented downstream device communication
Fixed an issue where reload commands indicate success, but fail silently
Event Improvements
Reliably view people details from event details
General Improvements
Data retention policies are now uniformly enforced for event data
Product Updates 2019-10-07
LenelS2 is pleased to announce the release of the following features and improvements for Elements.
The following changes are now available in your Elements System:
New Functionality
Improved Device Command Reliability: Configuration changes, such as access assignment and credential changes, will reliably be synced to the gateway when connectivity is restored after being lost
Improved Warnings Display on Dashboard: A list of warnings are now displayed on the dashboard for quick access
UI Bug Fixes and Improvements
Improved accessibility for keyboard-only navigation
Fixed an issue where the menu close button did not work on mobile phones
Better display support for people with long names
Many display improvements for Safari users
Fixed inaccurate credential counts
Save button is no longer intermittently disabled
Login invitation status is now correctly represented in people list
Device Improvements
Fixed a defect where non-issue device states were reported as issues
Documentation Improvements
More complete documentation for how audit reports capture data
Latest registration processes are now represented in documentation
Additional reader settings are now documented
General Improvements
Fixed an intermittent issue where adding credentials fails in large systems
Fixed an issue where assigning multiple mobile credentials fails
Product Updates 2019-09-23
LenelS2 is pleased to announce the release of the following features and improvements for Elements.
The following changes are now available in your Elements System:
New Functionality
Privacy Policy and Terms of Service Transparency: New users of the system will now be able to accept policies and agreements as part of the registration process
Send Feedback: Added a button for users to easily send feedback via email
UI Bug Fixes and Improvements
Fixed an issue with animated icons in Safari
Fixed an issue with scrolling the People list on mobile devices
List of people with access to a space is now sorted alphabetically by last name
General Improvements
Improved user feedback when short term commands (e.g. Open Door) fail due to the gateway being offline
Fixed an issue that prevented invitations from working intermittently
Fixed an issue that prevented usernames from being captured in the audit reports
Improved reliability of delivering events that occur during a system update
Fixed an issue that prevented some auditing details from being reported when modifying devices
IP address is now shown for connected gateways
Product Updates 2019-09-09
LenelS2 is pleased to announce the release of the following features and improvements for Elements.
The following changes are now available in your Elements System:
New Functionality
Redesigned/branded Authentication and Registration Workflow: Simplified UI makes registration and sign-ins easier
Additional Reader Properties: Technicians will be able to configure door contact states, contact and REX monitoring, and LED configurations for Wiegand readers
UI Bug Fixes and Improvements
Accessibility Improvements: Keyboard-only navigation support has been improved across the product
Improved Safari Browser Support: Unpredictable scrolling issues have been fixed
Reseller Portal Improvement: The customer list now displays reader counts
General Improvements
Fixed an issue where multiple status events were reported to the dashboard
Fixed a bug where masked device statuses were still being displayed in the UI
PIN reader modes are not shown when unsupported
Fixed a bug where space assignments were not properly applied
Fixed a bug where deleted credential reasons were not displaying in audit reports
Documentation
Improved organization of help content to provide better support for new users
Product Updates 2019-08-26
LenelS2 is pleased to announce the release of the following features and improvements for Elements.
The following changes are now available in your Elements System:
New Functionality
Extended Strike Time Support: Set extended strike times and designate people who can use them
Default Access: Select certain spaces to be assigned automatically when adding new people
Space Assignments for All: Easily assign all people to a space or remove all people from a space
Improved Tracking of User Accounts: Audit reports now contain information regarding account activations and user authentications
Audit Reports Bug Fixes and Improvements
Fixed a bug where credential reasons failed to show in auditing
Fixed missing correlation ID when gateway configurations were updated
Various Bug Fixes
Fixed a bug where reseller portal hangs after user registration
UI Bug Fixes and Improvements
People are now reliably sorted by last name
Better Safari browser support
The people list now displays login status, space and credential counts
The customer list in the reseller portal now displays reader counts
Documentation
New quick start guide for installing and configuring devices
More comprehensive guide to audit reports
Product Updates 2019-08-10
LenelS2 is pleased to announce the release of the following features and improvements for Elements.
The following changes are now available in your Elements System:
UI Improvements
Main application navigation re-organized
Support documentation moved to account menu
Less frequently used pages moved to Configuration section
Device Improvements
Fixed errant Controller Mismatch statuses
Gateways are cleared when registered or removed from Elements
Better world time zone management
General Bug Fixes and Improvements
Fixed a defect related to space assignments
Requirements for DHCP for the gateway is now captured in gateway documentation
Product Updates 2019-07-29
LenelS2 is pleased to announce the release of the following features and improvements for Elements.
The following changes are now available in your Elements System:
General UI improvements and bug fixes
No more duplicate emails when creating new operators
You can now see gateway and controller details when viewing reader information
Better handling of long strings in the event feed
Controller name details now save reliably
Mobile credentials can no longer be added without entering an email
Device Stability improvements
More reliable gateway status when connectivity is poor
Fixed a bug that prevented readers from being configured when "Assume Door Used" was not set
No more Device Firmware Download Failure events when a firmware update is available
Controller timezones no longer break the devices UI
Fixed a defect causing an erroneous "Controller Options Mismatch" status.
Product Updates 2019-07-15
LenelS2 is pleased to announce the release of the following features and improvements for Elements.
The following changes are now available in your Elements System:
More mobile and general UI improvements
Better email invitations, no more multiple emails
General system improvements
Improved card format display and sort order
Improved reliability when doing access control changes
Audit report bug fixes
New functionality
Manual refresh of controller statuses
Support for "Assume Door Used" reader configuration
© 2026 Honeywell International Inc. All Rights Reserved.
