Product Updates 2020-08-06

LenelS2 is pleased to announce the release of the following features and improvements for Elements.

The following changes are now available in your Elements System.

  • Custom Card Formats: Along with Elements' standard format templates, creating custom card formats and defining card format priority order are now available.

  • Event Filtering: Filter by a variety of attributes to show only the events you want to see.

Improvements

  • Device Improvements

    • Fixed issues that produced duplicate "connection established" events

    • Added events for detection of invalid PIN entry

    • Devices that do not support secure channel no longer allow the secure channel attribute to be configured

    • More actions can be taken directly from the device list

    • Gateway firmware update available in the related event details

  • UX Improvements

    • Device hierarchy and connection statuses are now easier to read

    • Fixed a defect where photos captured by iOS devices were presented in the wrong orientation

    • iPad "take photo" option has been fixed

    • Time/date inputs now display correctly on iPads

  • Accessibility

    • Improved page title descriptions based on URL routes

  • Security Improvements

    • Customer portal and management portal now implement Subresource Integrity (SRI) to enable browsers to verify that resources they fetch are delivered without unexpected manipulation

  • General Improvements

    • Improved the efficiency and speed of generating large audit reports

Product Updates 2020-06-09

New Features

  • PIN Support: Configure readers to use a keypad and easily assign and email PINs to people
    PIN usage for Existing Customer Accounts

    • Gateways must be updated to use the latest available firmware.

    • Existing customer accounts must set a PIN length (found in the Configuration area of the main menu) for this feature to work correctly.

Improvements

  • Device Improvements

    • Controllers now reliably reload when there are larger cardholder populations in the system

    • Controller sync status now reliably creates a corresponding event in the activity feed

    • Unknown Device events now display associated event data

  • Mobile Credential Improvements

    • Provisioned reader names now appear in the BlueDiamond toolkit application

    • Improved BlueDiamond installation documentation is now available

  • Accessibility

    • Web pages now have appropriate page titling based on URL navigation, complying with WCAG 2.0 Guideline 2.4.2

    • Elements now offers an option to use the OpenDyslexic typeface

  • General Improvements

    • Fixed a defect where badge offsets could not be edited

    • Better mobile scroll support on dashboard page

    • Inactivity timeouts no longer cause infinite loop refreshes

    • People assignment to spaces is now more clearly represented in the UI

Product Updates 2020-04-30

LenelS2 is pleased to announce the release of the following features and improvements for Elements.

The following changes are now available in your Elements System.

New Features

  • OSDP Secure Channel: Elements reader configuration now supports OSDP secure channel

  • Video Content Library: The management portal support documentation now contains short videos outlining common tasks in Elements

Improvements

  • UX Improvements

    • Fixed an issue where role was not displayed in main list

    • The people list now supports dynamic height and width, as well as horizontal scrolling

    • Added an informational prompt when updating controller firmware

  • Gateway Improvements

    • Improved the tracking for lost/restored events

  • Accessibility

    • Improved tooltips in both the management and customer portals

  • General

    • Fixed an issue where switching between customers broke device editing

Product Updates 2020-04-03

LenelS2 is pleased to announce the release of the following features and improvements for Elements.

The following changes are now available in your Elements System:

Elements Web Addresses Have Changed

The management portal for resellers now resides at https://manage.elementssecure.com

The customer portal for end users now resides at https://portal.elementssecure.com

Previous Elements sites will redirect to these new URLs.

New Features

  • Search by Badge ID

    • The search input now accepts badge ID numbers

  • Gateway Offline Status

    • Elements now reports online and offline events for gateways

Improvements

  • UI & Accessibility Improvements

    • Improved WCAG compliance for lists and tables

    • Ad blockers no longer block dashboard information

  • Device Management Improvements

    • Fixed an issue where reload commands were not sent correctly

    • Fixed an issue that caused 500 errors when navigating to the Devices page

  • General Improvements

    • Fixed an issue where signing out caused a 404 error

Product Updates 2020-03-18

LenelS2 is pleased to announce the release of the following features and improvements for Elements.

The following changes are now available in your Elements System:

New Features

  • People Search

    • Find people more easily using a search in the people list as well as when assigning people to spaces

  • OSDP Support

    • Readers can now be configured to use OSDP

  • TLS Encryption to Controllers

    • Controllers can be configured to use TLS encryption, which secures communication from the gateway to the controller

  • BlueDiamond Installer Credentials

    • Technicians can now manage BlueDiamond Toolkit credentials directly from the reseller portal

    • For controllers configured prior to March 6, 2020, a controller reload is required to use the BlueDiamond Mobile credential card format

  • Easy Gateway Replacement

    • Easily swap or deallocate a gateway using actions found in the gateway actions menu

Improvements

  • UI Improvements

    • Days of the week are now translated correctly

    • Fixed issues where dates did not respect language locale

    • Fixed an issue where users were getting redirected to the login screen

  • Device Management Improvements

    • Downstream devices can now be reliably configured while a gateway is initializing

  • Cyber Security

    • Routine library updates ensuring known vulnerabilities are patched

Product Updates 2020-02-25

LenelS2 is pleased to announce the release of the following features and improvements for Elements.

The following changes are now available in your Elements System:

New Features

  • Filtering People

  • Crossing Midnight Support

    • Schedules are now able to span across midnight, making it easy to schedule reader modes across 2 days

    • A new interactive graphic better explains holiday behavior

    • Read more about configuring schedules

  • Gateway Replacement

    • In cases where a gateway needs to be swapped for another one, the system retains essential information so nothing is lost in the transition

    • A gateway can now be "deallocated" so it is available for use in other systems (ideal for testing or moving around gateway devices)

    • Read more about gateway replacement

Improvements

  • Privacy Policy

    • The privacy policy for Elements was updated

    • When logging into the portal, users are prompted to accept the latest terms

  • User Experience

    • Reader address now prompts the number keyboard on mobile devices

    • Fixed minor cross-browser inconsistencies

    • Resolved interface issues around people/space assignments, and schedules applied to the reader mode configuration

    • Improved dashboard device counts for new or empty systems

    • Improved event export to only allow dates that are within the retention period

  • Gateway

    • "Gateway Sync" better handles download failures and simultaneous sync requests

    • Improved diagnostic logs to include gateway networking data for troubleshooting

  • Security

    • Libraries and frameworks were updated to the latest security patches to fix vulnerabilities

  • Accessibility

    • Improved keyboard support for navigating pages including tabbing between elements, using dropdowns and menus, and interacting with forms

    • Improved screen reader support for input fields and notifications

    • Consistent form behavior for adding and editing people, devices, card formats, and more

    • Standardized keyboard and dropdown behaviors with keyboard

  • Defects

    • Login service was unavailable

    • Reader dropdown was cut off by other elements on the screen

    • Door issues weren't reported reliably on the Devices page for "Door Forced" and other door status events

    • 500 errors when a VAR user switched between customer accounts when managing devices

Product Updates 2020-01-09

LenelS2 is pleased to announce the release of the following features and improvements for Elements.

The following changes are now available in your Elements System:

New Features

  • Activity Feed Export: Event activity from Elements can now be exported as a CSV file

Improvements

  • Device Management Improvements

    • Configuration changes during a controller reload action are more reliably executed when reload completes

    • Event activity referencing a deleted device can now be viewed without a 500 error

  • Activity Feed Improvements

    • Fixed a defect where events were displayed in reverse order

    • People and device details are now consistently displayed as read-only when viewing from activity feed

  • Schedules Improvements

    • Holidays can now be created for the current day and take effect immediately

    • Added additional help content explaining how holidays are used by schedules

  • People Management Improvements

    • Fixed an issue where existing photos fail to display correctly

  • General UX Improvements

    • Email addresses are now pre-populated when issuing a mobile credential to a person

    • When viewing device details, current version and upgrade version are now displayed more clearly

  • Accessibility Improvements

    • Fixed an issue where badge validation didn't execute reliably when using keyboard for navigation

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